Support
Sunny is made and supported by one person, so you’ll get an answer from the developer, usually within a couple of days. Email [email protected] with your device model and OS version if it’s a bug.
Common fixes
The alarm didn't ring (Android)
Some Android manufacturers aggressively kill background apps. Open Settings → Reliability inside Sunny. It checks notifications, exact alarms and battery optimization for your specific device and offers one-tap fixes for each. After applying them, test with a one-minute timer and the screen locked.
Restore a Pro purchase
On a new phone or after reinstalling, open Settings → Sunny Pro → Restore purchases. Make sure you’re signed into the same App Store / Google Play account that made the purchase. Lifetime unlocks and active subscriptions both restore this way.
Manage or cancel a subscription
Subscriptions are managed by the store, not by Sunny: on iOS go to Settings → your name → Subscriptions; on Android open Google Play → profile → Payments & subscriptions. Cancelling keeps Pro until the period you paid for ends.
Get your data out
Your history lives on your device. With Pro, open Stats → Export CSV to share a complete, flat CSV of every session and segment, suitable for spreadsheets or scripts.